Detective Thomas Blake Support

Questions, a puzzle that seems wrong, or a purchase that didn't arrive? We're happy to help.

Contact us

Email detectivethomasblake_support@onyxrivertech.com and mention Detective Thomas Blake, your device and the game version (shown in Settings). Or submit a ticket and we'll reply by email.

Submit a Ticket

Common questions

How do I restore a purchase?

Open Settings → Restore purchases while signed in to the same Google Play or Apple account you bought Remove Ads with.

How do I change my ad privacy choices?

Open Settings → Privacy options, where it's offered in your region. On iPhone, you can also change tracking in your device's Settings → Privacy & Security → Tracking.

Will I lose my progress if I change phones?

Progress is stored only on your device, so it doesn't move to a new phone. Remove Ads does: sign in with the same store account and use Restore purchases.

How do I start over?

Settings → Reset progress erases your progress on this device. Your purchases are kept.

Read how the game handles your information in the privacy policy.